Our Services
Supporting Families Every Step of the Way
End-to-end domestic helper services — from your first consultation to years of ongoing support. As one of Singapore's top 10 maid agencies, we handle every step so you don't have to.
What We Offer
We offer end-to-end domestic helper services
Whether you’re a first-time employer or looking to switch agencies, JPB guides you through every step of hiring and managing a domestic helper — with care, transparency, and professionalism.
Hiring
Full Placement — New Helper
If you're searching for the right helper for your family, our full placement service takes care of everything. We match you with pre-screened, trained candidates from Indonesia, the Philippines, Myanmar, and other countries based on your household needs. From personalised consultation and candidate shortlisting, to MOM work permit processing, insurance, SIP coordination, embassy documentation, and AIC-accredited caregiving training.
Transfer Helper
Need someone who can start sooner? Transfer helpers are experienced domestic workers already based in Singapore who are available for a new placement. They come with local experience, understand Singapore household expectations, and can begin work within days.
Direct Hire
Already found a helper? Our direct hire service handles all documentation and compliance requirements including work permit application, embassy endorsement, insurance, and travel arrangements.
Advanced Placement Scheme (APS)
The Advanced Placement Scheme allows you to interview pre-screened helpers who are already in Singapore and deploy them within 3–5 days. This is ideal for families with urgent caregiving needs.
Work Permit & Administrative
Work Permit Application & Renewal
Whether you're applying for a new work permit or renewing an existing one, our team handles the entire MOM submission process. We ensure all documents are in order and deadlines are met — including new applications, biennial renewals, cancellations, and appeal submissions if needed.
Maid Insurance
MOM requires all employers to maintain valid insurance coverage for their domestic helper throughout the work permit period. We offer competitive plans covering medical insurance, personal accident, and the mandatory security bond — all arranged hassle-free.
Settling-In Programme (SIP)
All first-time helpers in Singapore must attend the MOM-approved Settling-In Programme within their first three days. The SIP covers safety awareness, adapting to life in Singapore, and understanding the rights and responsibilities of both employers and helpers.
Employers' Orientation Programme (EOP)
First-time employers of domestic helpers are required by MOM to complete the EOP before the work permit is issued. This programme helps you understand your legal responsibilities, set fair expectations, and build a positive working relationship from day one.
Embassy Endorsement & Documentation
Certain employment processes require endorsement from your helper's home country embassy. Our team liaises directly with the Indonesian, Filipino, and Myanmar embassies to ensure all documentation is properly processed — saving you embassy visits and paperwork.
Ongoing Support
AIC-Accredited Caregiving Training
This is what truly sets JPB apart. For helpers assigned to elderly care or specialised caregiving roles, we arrange additional training through Agency for Integrated Care (AIC) accredited trainers once the helper arrives in Singapore. Training covers safe mobility assistance, fall prevention, vital signs monitoring, dietary meal preparation, medication management, dementia-friendly communication, and emotional companionship.
Post-Placement Aftercare
The first few weeks and months of any placement are critical. Our aftercare team provides regular check-ins, counselling for both employer and helper, and mediation support if challenges arise. If a placement truly doesn't work out, we assist with replacement arrangements.
Home Leave, Passport Renewal & Repatriation
From booking air tickets and coordinating home leave travel, to renewing passports through the relevant embassy, to managing the full repatriation process at end of contract — we handle all the logistics so the process is smooth for both you and your helper.
Medical Check-Ups
Domestic helpers in Singapore are required to undergo regular medical examinations as mandated by MOM. We arrange these check-ups at approved clinics and ensure results are submitted on time — keeping you fully compliant with zero hassle.
Get In Touch
Not sure which service you need?
Our team is here to help. Whether you’re a first-time employer or switching agencies, we’ll guide you through the right options for your family.