Hire a Helper
Hire with Confidence
Everything you need to know about hiring and managing a domestic helper in Singapore — from MOM regulations to practical household tips. Built from over a decade of experience helping 10,000+ families.
How It Works
From first chat to happy home
Hiring a helper can feel daunting, especially if it's your first time. We make every step clear, supported, and stress-free.
Tell Us About Your Home
Ready to find the right helper? Start by sharing your household needs — whether it's infant care, elderly support, or general housekeeping. Visit any of our three branches, call us, or WhatsApp. We'll get back to you within one business day.
We Find Your Match
Once we understand your family, our consultants search for helpers who match your needs, preferences, and household dynamics. We provide you with detailed profiles and arrange interviews — in person at our branches or via video call. You only proceed when you've found the right fit.
We Handle the Paperwork
Leave the admin to us. We process the full MOM work permit application, arrange insurance, coordinate embassy documentation, manage the Settling-In Programme, and book travel — all while keeping you informed at every key milestone
Your Helper Arrives, Trained & Ready
Once your helper arrives in Singapore, we coordinate the mandatory Settling-In Programme and — for caregiving placements — arrange additional training through AIC-accredited trainers. Your helper starts with real skills, not just good intentions.
Ongoing Support
Our aftercare team checks in regularly during the settling-in period and remains available throughout the placement. For counselling, mediation, or replacement support — we’re here for as long as you need us.
Choose Your Path
Choose the right hiring path for you
Every family’s situation is different. Here are four ways to get started — pick the one that fits yours.
OPTION A
Full Placement — New Helper
You need a helper and want us to find the right match from overseas. We handle everything from recruitment to arrival.
Best for: families starting fresh or hiring for the first time.
OPTION B
Transfer Helper
You’d like to hire an experienced helper already in Singapore for faster deployment. Start work within days.
Best for: families with urgent needs or who prefer local experience.
OPTION C
Direct Hire
You’ve already found a helper and need us to handle the paperwork, compliance, and work permit processing.
Best for: families rehiring a former helper or taking a personal recommendation.
OPTION D
Advanced Placement Scheme (APS)
Interview pre-screened helpers in person at our branches and deploy within 3-5 days.
Best for: families with time-sensitive caregiving needs.
Why Families Choose JPB
What makes the JPB experience different
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AIC-Accredited Training
Our caregiving helpers receive professional training from government-accredited trainers. No other agency in Singapore offers this as standard.
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Personalized Matching
We don’t just show you a list. We take the time to understand your family before recommending a single candidate.
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Transparent Pricing
No hidden fees, no surprise charges. Every cost is explained upfront so you can make an informed decision.
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Three Convenient Branches
Walk in to Bukit Timah, Katong, or Eunos for a face-to-face consultation. We’re here 7 days a week.
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Aftercare That Doesn't Stop
Regular check-ins, counselling, mediation, and replacement support — for as long as you need us.
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10,000+ Families Served
Over a decade of experience means we’ve seen — and solved — just about every challenge a household can face.
Get In Touch
Ready to find the right helper for your home?
Fill out our quick enquiry form and our team will be in touch within one business day. Or simply walk into any of our branches for a no-obligation chat.